Privacy Policy for Subscribers

We respect your data and handle all subscriber information in strict compliance with Australian privacy law and site security standards.

Information we collect

Our platform collects necessary data for running your planning subscription and supporting your account.

• Personal details you provide on sign-up, such as name, contact number, and email address.
• Service records of consultation timing, advisor assignments, and subscriber activity logs.
• Payment details for monthly plan invoice management, including billing address and transaction record.
• Technical data such as browser, device location, and website access timestamps, used for analytics.

How collected data is used

Subscriber data is used only for platform administration, invoicing, and ongoing support.

• Deliver and manage your monthly subscription service, appointments, and reminders.
• Respond to queries, feedback, or requests for consultation booking.
• Provide technical support, website updates, and content security.
• Comply with legal, tax, or regulatory information requests as required by Australia law.

Legal basis for use

We process your data under clear guidelines for Australian users and for international compliance if needed.

All information processing at calenoravex.com is authorised under the Privacy Act 1988, with consent obtained at registration and clear opt-out options available any time.

How information is shared

Subscriber data is not shared unless legally required for service delivery or regulatory compliance.

• Data is shared solely with contracted staff for providing your subscription service, under strict confidentiality.
• Compliance-related disclosures are made only in line with government law or tax regulations.
• Except as required by law, your private details are never sold or disclosed to outside parties.

Protecting your data

All site and account data is stored securely using modern encryption, Australian data centres, and strict access rules. Our systems are reviewed regularly for compliance and upgraded to meet new privacy standards. You are encouraged to alert us immediately of any suspected breach.

Your data rights

Australian privacy law gives you full rights to view, correct, or ask us to erase your data from our systems.

• See a record of your contact and comment history
• Request changes to account or subscription info at any time
• Fully remove your details and close your subscriber account
• Raise a privacy complaint and receive prompt response

Cookies and browser data

We use cookies only for secure login, analytics, and keeping your visit smooth on our platform.

Read our Cookie Policy Read our Cookie Policy

Contact for privacy requests

To review, update, or erase your data, contact our support channel any time. We respond to all requests within 30 days.

Changes to this policy

You will be notified of any major updates with a revision date. Frequent updates occur as privacy laws change.